Find answers to your questions
How can I place an order?
Orders can be placed directly through our website after your wholesale account has been approved. If you do not yet have access, please apply for an account or contact our team for assistance.
What are the payment methods?
We accept secure payments via bank transfer, card payments, and other standard payment methods available at checkout.
Is it possible to ship abroad?
Yes, we supply customers across the United Kingdom and international markets. Shipping availability depends on location and order size.
Do you offer free shipping?
Shipping costs are calculated at checkout based on order size and destination. Free shipping may be available for large or bulk orders.
What are the delivery methods?
We work with reliable courier and logistics partners to ensure safe and efficient delivery of all wholesale orders.
What is the time to process the order?
Orders are typically processed within 1–3 business days. Delivery times may vary depending on location and order volume.
How much time do I have to return it?
Due to the nature of wholesale trade, returns are only accepted in specific cases such as damaged or incorrect items. Please contact us within 48 hours of receiving your order.
Until when are the products valid?
All products supplied have clearly indicated expiry dates on their packaging and are sourced to ensure suitable shelf life for resale.
Do you supply authentic branded products?
Yes, we only supply 100% authentic products sourced from verified suppliers, suitable for resale across retail stores and online marketplaces.