index

Refund policy

 

 

Returns are accepted only where:

  • Goods are received damaged
  • Incorrect items have been supplied

All return requests must be submitted within 48 hours of delivery.

 

Conditions

Returned items must be:

  • Unused
  • In original packaging
  • In resaleable condition
  • Refunds

Approved returns will be refunded or replaced at our discretion. Refunds will be processed using the original payment method where applicable.

 

Non-Returnable Items

We do not accept returns for:

  • Change of mind
  • Incorrect ordering by the customer
  • Goods that have been opened or used
  • Reporting Issues

Any issues with orders must be reported promptly with supporting evidence where required.